ViewSonic Knowledge Base


AirSync


AirSync sender

On supported IFPs, AirSync is pre-loaded on the system and does not require additional installation. To connect with the AirSync on the IFP, it is highly recommended for target devices to use the AirSync sender for sharing.




Download AirSync sender

The AirSync Sender supports several platforms. Download the version that matches the OS of your target device:



  AirSync Sender for Windows

 https://dl.myviewboard.com/latest?airsyncsender_windows 

AirSync Sender for Windows is currently incompatible with ARM architecture devices.


  AirSync Sender for Android

 https://play.google.com/store/apps/details?id=com.viewsonic.display.cast 


  AirSync Sender for macOS 

 https://apps.apple.com/app/airsync-sender/id6453759985?platform=mac 


  AirSync Sender for iOS

 https://apps.apple.com/app/airsync-sender/id6453759985?platform=iphone 



Update AirSync Sender

You can update AirSync Sender through the following methods:


  • AirSync Sender has a built-in updater that automatically performs software updates.
  • Under the AirSync Sender settings, click Check for updates.
  • Manually check for updates on Google Play and Apple Store.



AirSync web sender

If the AirSync Sender is not available, you can still share screens via the AirSync website. There is no need to install additional software. To share over the internet, open a web browser and connect to the following URL to start sharing: 




However, note the the following limitations for the web version:


  • No support for local area network connections.
  • No support for touch feedback. 
  • No support for receiving IFP screens.
  • No support for pen stroke functions.
  • No support for sharing in high-quality mode.




AirSync PWA (Progressive Web App) sender

Install the PWA version AirSync sender if you are:

  • Unable to install the Android version AirSync sender in a ChromeOS environment
  • Unable to share audio through the Android version AirSync sender on ChromeOS



After installation, you can use all web sender features without opening the browser. To install the AirSync PWA (Progressive Web App) sender, perform the following steps:

  1. Launch your browser and go to the AirSync web Sender site:
     
  2. Click the install_desktop icon on the right side of the URL bar.  
  3. Follow the instructions to complete the installation. 






AirSync macOS sender independent version

Download and install the macOS Sender independent version directly onto your Mac. The independent version provides the following benefits:


  • Enhances the user experience and access expanded functionality.
  • Bypasses the limitations of restricted network environments that prevent installation via the Apple Store. 
  • Supports screen sharing in extended mode on IFP, with the touchback feature enabled. 



Installation

To install the independent version, follow the steps below:


  1. Launch your web browser and navigate to the following site:
     
  2. Locate and download the PKG file to your Mac device. 
  3. Once done, double-click the PKG file and follow the instructions on screen. 
  4. Wait for the extraction to complete.



System privilege setting 

If you have already installed the Apple Store version of the sender, follow the instructions below to update the system privilege setting:



  1. Uninstall the Apple Store version of AirSync sender.
  2. Install the independent version of the AirSync sender.

  3. Go to Setting Privacy & Security Accessibility
    • Select AirSync Sender 
    • Click the sign at the lower left to remove it
    • Click the sign at the lower left 
    • Add back AirSync Sender 

  4. Go to Setting Privacy & Security Screen & System Audio Recording
    • Select AirSync Sender
    • Click the sign at the lower left to remove it
    • Click the sign at the lower left 
    • Add back AirSync Sender 

  5. Launch the sender and share your screen.





Need additional help?

Check our other resources — we'll be happy to assist you.